FREQUENTLY ASKED QUESTIONS

The product number is printed on the warranty card inside your product box, usually starting with HT– followed by Numbers.

It’s recommended to type it manually to avoid activation errors.

Please enter your full name, phone number, email, and purchase location accurately.

Mention where you bought the product, such as  Official Store, or Authorized Distributor.

You’ll see a green message “Activation completed successfully”, and the product will appear in your “My Warranties” page.

Yes, all activated items appear under your “My Warranties” page with full details.

You’ll see a message indicating the issue — you can click “Report Fraud” to notify our team for verification.